Terms of service

Effective Date: August 4, 2026

Welcome to HeavenLuxes. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian to use our services.

2. Products and Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders if necessary without prior notice.

Product colors and packaging may vary slightly due to screen settings or product updates.

3. Orders

By placing an order, you agree that:

All information you provide is accurate and complete.
You are authorized to use the payment method provided.
Your order is subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, product availability, or violation of these Terms.

4. Pricing and Payment

All prices displayed on our website are subject to change without prior notice.

Payment must be completed before an order is processed and shipped. We accept secure payment methods offered through our website.

5. Shipping

Delivery times are estimates only and are not guaranteed. HeavenLuxes is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.

Risk of loss transfers to the customer once the order has been delivered to the shipping address provided.

6. Returns and Refunds

Our Return & Refund Policy forms part of these Terms. Please review our Return & Refund Policy for information regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Graphics
Text
Designs
Icons
Videos
Website layout

is the property of HeavenLuxes or its licensors and is protected by applicable intellectual property laws.

All trademarks, product names, and brand names displayed on this website are the property of their respective owners.

You may not reproduce, copy, modify, distribute, or use any content without our prior written permission.

8. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Distribute malware or harmful code.
Interfere with the operation or security of the website.
Violate any applicable laws or regulations.

9. Disclaimer

Where applicable, our skincare and cosmetic products are intended for external use only.

Individual results may vary depending on skin type and usage. Product information provided on our website is for general informational purposes only and is not intended as medical advice.

If irritation occurs, discontinue use immediately and consult a qualified healthcare professional.

10. Limitation of Liability

To the fullest extent permitted by law, HeavenLuxes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless HeavenLuxes, its owners, employees, affiliates, and partners from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our website.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Montana, United States, without regard to its conflict of law principles.